Service Request

Home Elevator Service Request

Thank you for choosing Wiltek Elevator for your home elevator service and warranty needs.

Please fill out our Home Elevator Service Request Form below. Several questions are included below, this helps our customer service department better assist your service needs. Once you have completed the form you will be prompted to schedule a diagnostics/troubleshooting Zoom call with one of our lead home elevator master mechanics. (Some manufacturers reimburse this diagnostic zoom call, please understand we do not process these warranty claims for you.)

If you would prefer an in-home visit, our current lead-time in your state might be as far out as 2-4 weeks. Therefore, we STRONGLY urge you to schedule a digital diagnostic ZOOM call, so you can receive a master home elevator mechanic’s attention within 72 hours. 

Please understand if you choose the Zoom diagnostic call this will help us also determine what parts are needed to quote, if your home elevator requires a home elevator technician when scheduling your needed service and repair. We look forward to working with you.


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